Customers Bank

The main activity of Customers Bank is to provide banking and financial services. The bank offers a range of products and services, including checking and savings accounts, commercial and personal loans, treasury management solutions, as well as digital banking services. It primarily serves individuals, small and medium-sized businesses, and institutions, with an emphasis on technological innovation and transaction speed. Customers Bank targets the U.S. market, with particular attention to customers seeking modern and efficient banking solutions.

History and key milestones of Customers Bank

Customers Bank was founded in 2009. From its inception, the bank positioned itself as a “super-community bank,” combining the proximity and personalization of a community bank with the strength and stability of a large institution. Today, it manages $24.8 billion in assets and operates in several U.S. states, including Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, and Texas.

Development and strategy
Customers Bank has distinguished itself through its client-centered approach, offering each customer a dedicated point of contact for their needs. The bank has also focused on technological innovation to respond quickly to market changes and provide modern solutions to its business and individual clients.

Products and services
The bank offers a wide range of products: checking and savings accounts, personal and business loans, real estate financing, cash management solutions, equipment financing, services for financial institutions, and specialized solutions for sectors such as healthcare, alternative energy, and fund financing.

Recognition and stability
Customers Bank was recognized among America’s best banks by Forbes in 2025 and has received other awards for its performance and commitment to innovation and customer satisfaction. Its financial strength is illustrated by key indicators such as a low rate of non-performing assets (0.29%) and strong liquidity.

Leadership
The bank is led by Jay Sidhu (Executive Chairman) and Sam Sidhu (President & CEO), supported by an experienced management team.

Conclusion
Since its creation, Customers Bank has experienced rapid growth thanks to a strategy focused on technology, personalized service, and diversification of its offerings, while maintaining strong financial stability and an extensive regional presence.

The founder of Customers Bank is Jay Sidhu, who also serves as Chairman of the Board and CEO (Chief Executive Officer). Among the main members of the executive team is Sam Sidhu, who is President and Chief Operating Officer (COO). Other key members include Carla Leibold (Chief Financial Officer), Richard Ehst (former President), and Andrew Bowman (Chief Risk Officer). The executive team also includes heads of operations, compliance, technology, and business development.