Zen.com

The main activity of the company Muala, in partnership with ZEN.COM, is to offer a financial application that allows users to benefit from an instant 10% cashback at a selection of partner restaurants and points of sale. The service relies on the ZEN.COM payment card, which must be used to pay for purchases in order to take advantage of the cashback. The application mainly targets consumers who wish to save on their purchases at dining establishments, primarily in Poland, but also at other partner merchants. In addition to cashback, ZEN.COM also offers complementary financial services such as a multi-currency account, a currency exchange service and international money transfers. The target market is individual consumers seeking innovative payment solutions and financial benefits on their daily purchases.

The history of Muala is closely linked to ZEN.COM, an innovative financial application. Muala represents a ZEN.COM initiative aimed at offering instant 10% cashback at a selection of 23 partner establishments, mainly in the fast food and bar sectors across Poland. This operation is based on a partnership with influencer Książulo, who acts as the brand ambassador to promote the offer.

The key stages in the development of Muala include:

• Launch of the Muala offer: Creation of a network of partners (restaurants, bars, fast-food outlets) where ZEN.COM users benefit from immediate 10% cashback when paying with their ZEN card.
• Strategic partnership: Collaboration with Książulo, a popular figure on social networks, to increase the offer’s visibility and attract new users.
• Technological integration: Deployment of the cashback feature in the ZEN.COM app, allowing users to receive their refund within seconds, without any additional steps.
• Network expansion: Selection and gradual addition of new partner establishments in different Polish cities, strengthening Muala’s local presence.
• Synergy with ZEN.COM: Muala is part of ZEN.COM’s overall strategy, which also offers multi-currency accounts, a currency exchange service, and money transfers, while expanding its cashback offer to more than 120 online and physical retailers.

Muala thus illustrates a strategic evolution of ZEN.COM towards targeted and localized offers, combining technological innovation, marketing partnerships, and immediate customer benefits.

The founder of Zen.com is Dawid Rożek. He also holds the position of CEO (Chief Executive Officer) of the company. The main members of the management team also include:

• Dawid Rożek – Founder and CEO
• Paweł Dusiński – COO (Chief Operating Officer)
• Piotr Kicinski – CFO (Chief Financial Officer)
• Piotr Słomiński – CTO (Chief Technology Officer)

These executives play a key role in the strategy and development of Zen.com, a fintech specializing in digital banking services and innovative payment solutions.